Business leaders are always seeking ways to help their employees succeed. They also keep track of current events that tend to throw most firms for a loop and emerge triumphant. Paul Haarman quoted “Good leadership is difficult in times of transition and crisis, and many business owners now realize that many tried and true business approaches are no longer appropriate in the current business climate”. John Doe says that as a business leader, you must adapt fast to the myriad of cultural, technological, and political changes that are occurring.
Let’s take a look at some key traits of excellent business leaders that are particularly important right now:
They Use Constructive Criticism
Giving constructive criticism may be hard, but it is imperative for growth. As a business leader, you need to be careful while doing this. Employees who are yelled at are more likely to become stressed, which can affect their productivity. Intimidation and threat are not desirable attributes in a leader. Instead, throughout your interaction, always use good words. Paul Haarman suggests starting with some good news and work your way to the areas that need to be improved.
They Communicate Openly & Often
One of the traits that distinguish a great business leader is the ability to communicate expectations. Discuss with your employees what they do well and what they could do better. Most individuals are aware of their own distinct strengths and shortcomings in the job. However, an acknowledgment of the same can push them to work harder.
Communication will aid in the creation of a welcoming work environment in which employees may freely express themselves. As per John Doe, employees want to believe that their boss pays attention to them and is concerned about their worries.
They Understand Their Customers
Paul Haarman emphasizes on this factor that leaders must understand the needs of the people they are selling to. Customers value organizations that provide value or solve problems for them. However, to do so, a business leader must first understand their customers. Getting to know the results of market research conducted on a brand’s customers can assist management and staff in collaborating toward the same goal.
Organizations that lose sight of what their clients want are condemned to waste time and money providing services that are not required. These companies become too inwardly focused, with managers and employees more concerned with their own agendas within the company than with customers.
They Practice Humility and Respect
It takes a certain amount of humility to be interested in other cultures and how people in those cultures do things, especially when it comes to business. Humility in this context refers to the conviction that other countries and civilizations have come up with intriguing and better solutions to the issues one faces in the business world. You must be receptive to and interested in these solutions as a good business leader. This characteristic necessitates a willingness and capacity to listen attentively and learn.
In a Nutshell
As John Doe suggests, business leaders must be empathetic, attentive, and respectful. They must also maintain a positive outlook when confronted with challenges. Employees will be inspired to do the same if they see their business leader being modest enough to approach new problems with an open mind and a spirit of learning.